Job Title Guest Service Associate Location Shop 1A St John Baptist Road Mount Mary Bandra West Mumbai Company The Black Shepherd ChefySide LLP Report To Restaurant Manager and Head Chef Rahul Kotak About Us The Black Shepherd is an intimate 26 seat restaurant in the heart of Bandra bringing authentic British cuisine to Mumbai Founded by Chef Rahul Kotak our philosophy is built on warm storytelling honest ingredients and a touch of nostalgia We do not just serve food we recreate the warmth of a classic British eatery where every plate from our signature Fish and Chips to our Shepherd s Pie tells a story The Role We are looking for a Guest Service Associate who understands that service is about connection not just carrying plates Because we are a small and intimate venue you are the face of our storytelling You will guide guests through a menu that might be new to them creating a comfortable and welcoming atmosphere Key Responsibilities Menu Storytelling Expertly explain our British centric menu to guests You must be able to describe the difference between our triple cooked chips and standard fries or the history behind our Shepherd s Pie with enthusiasm and accuracy Intimate Service Manage a section of our 26 seat dining room with high attention to detail In a small space small gestures matter like anticipating refills clearing quietly and engaging without being intrusive Beverage Management Serve and recommend our curated list of teas and our signature bottomless hot chocolate Operational Excellence Handle service operations effectively ensuring the restaurant is reset and pristine for the next service Feedback Loop Act as the bridge between the guest and the kitchen relaying feedback on our specific British flavor profiles to the Chef Requirements Communication Fluent English is mandatory You must be articulate and confident in engaging with a diverse Bandra clientele Experience Previous experience in a fine dining bistro or high end cafe environment is preferred Experience with continental or European cuisine is a plus Personality Warm outgoing and groomed to high hospitality standards We need someone who fits our refined but cozy vibe Flexibility We offer both break shift and part time options Weekday Shifts 10 30 AM to 4 00 PM and 6 30 PM to 11 00 PM Weekend Shifts Shifts extend until 12 00 AM What We Offer Competitive Salary 10 000 to 30 000 per month based on experience and skills Growth The opportunity to work directly with the founder and learn the nuances of running a specialized boutique restaurant Culture A respectful and close team environment where your input on service improvements is valued To Apply Email your CV to thechefyside gmail com or WhatsApp us at (phone hidden) Job Types Full-time Part time Fresher Internship Pay 10 000 00 - 30 000 00 per month Expected hours 33 - 66 per week Ability to commute relocate Bandra Mumbai Maharashtra Reliably commute or planning to relocate before starting work Required Language English Required Location Bandra Mumbai Maharashtra Preferred Work Location In person

📌 Guest Service Associate (Maharashtra)
🏢 ChefySide
📍 Maharashtra