The Digital Customer Solutions DCS team is an integral part of the Global Marketing Team within the Industrial Automation Electrification IND business unit BU and is responsible for managing TE s digital product data strategy across internal and third-party platforms The DCS Manager will be reporting to the head of Marketing of the IND BU with responsibility to work together with various functions and sub-verticals within the BU and central functional teams The DCS Manager will lead a specialized team and oversee digital tools data integrity taxonomy and customer enablement systems to ensure best-in-class digital customer experience for a large industrial product portfolio The DCS Manager will play a transformational role in how industrial product content is digitized standardized and made discoverable globally enabling faster customer decisions and streamlined access to product information Roles and Responsibilities Team Leadership o Manage a team of 6 Digital Experience Specialists o Develop team capability and performance Digital Product Data Governance o Maintain and improve Product Data Completeness PDC and Product Quality Index PQI o Manage M A product integration from external systems of acquired companies to TE com Digital Tools Implementation o Partner with external vendors to build and implement selector configurator tools for ease of product selection o Establish a process to gather input from cross-functional teams on requirements and pricing o Maintain and update existing and new digital tools and provide training Channel Third-Party Platform Collaboration o Identify and manage third-party platforms software and Electrical Wholesale Suppliers EWS for third-party data integration and provisioning o Ensure accurate product data on distributor websites EWS platforms and other third-party platforms beyond ePlan in accordance with standards o Determine the best course of action to meet schedules and resolve challenges around delivery of product information to customers across different channels third- party Master Data Management MDM platforms and 3D CAD libraries o Work with the TE channel enablement team to ensure TE products are consistently and accurately represented on distributor websites and across the digital ecosystem Technical Collateral o Oversee the creation and maintenance of datasheets for NPIs and legacy products on TE com for sub-verticals in collaboration with product managers and engineers Analytics Optimization o Leverage Adobe Analytics Tableau etc to develop KPIs and optimize digital engagement across platforms Compliance Standardization o Drive standardization and provide governance of digital information delivery in the business o Ensure adherence to GSPDC standards TE com readiness and consistent data publication processes o Taxonomy validation in partnership with taxonomy team product management and engineering Skills Competencies and Education Technical Skills Prior experiencing creating digital strategy and roadmap Demonstrated experience knowledge of digital self-serve tools like product selectors configurators 3D interactive customer engagement platforms Experience with identifying and maintaining product facets including but not limited to customer view models drawings product compatibility product data sheets etc Experience in managing large product content transformation and migration projects including M A parts integration Hands on experience working with 3rd party agencies on implementing device agnostic responsive design digital commerce solutions Knowledge of third-party design automation platforms EPLAN ZUKEN etc and master data management tools used to gather product data as per global taxonomy standards like ETIM UNSPSC etc Knowledge of EWS platforms such as FabDis Idea Connector etc Experience with product data information management tools such as SAP Hybris Windchill etc Exposure to product design management supply chain processes will be a plus Knowledge of central part master data product lifecycle management tools Have a deep understanding of system dependencies data sources granularity availability and limitations Competencies Industrial B2B product and market knowledge Project Management skills Excellent written and verbal communication skills Results driven Continuous Improvement mindset Skilled in MS Office Word Excel PowerPoint Data analytics skill and advanced knowledge of tools like Adobe Analytics and or Tableau to develop insight and recommendations to manage digital product data across the product portfolio Problem solving skills Strong stakeholder management and influencing skills for internal partners with whom no direct reporting relationship exists Prior experience working in a matrix organization with team-oriented relationships across global teams Leading teams including coaching and developing talent Education and Experience BE BTech in Engineering Mechanical Electrical Electronics Industrial 15 years of work experience with 10-12 years in digital product data experience management Competencies SET Strategy Execution Talent for managers Values Integrity Accountability Inclusion Innovation Teamwork Job Locations Bangalore Karn taka 560066 India Travel Required Less than 10 Requisition ID 136572 Workplace Type External Careers Page Sales Marketing

📌 Manager Ii Digital Experience (Karnataka)
🏢 TE Connectivity
📍 Karnataka