Job description Position Ticketing Reservation E-mail hr yuvagroup com Ph 91 (phone hidden) Location Patparganj Industrial Area Delhi Company Yuva Trip Pvt Ltd Experience - 1-10yrs As a GDS Ticketing Agent you will play a vital role in assisting customers with their travel needs You will be responsible for booking flights issuing tickets and providing support for any reservation-related inquiries or issues Your goal is to ensure a seamless travel experience for our customers Responsibilities Assist customers in booking flights including providing information on available airlines flight schedules and fares Process ticket reservations and issue electronic and paper tickets using Global Distribution Systems GDS Handle ticket modifications and cancellations including rebooking flights and calculating refund amounts Provide exceptional customer service by addressing customer inquiries and resolving any issues related to flight reservations Collaborate with airlines and travel suppliers to ensure accurate and up-to-date information is provided to customers Stay updated with industry trends and airline policies to provide accurate and timely information to customers Follow standard operating procedures and company policies to ensure compliance with industry regulations and customer satisfaction Qualifications Previous experience in a similar role or in the travel industry is preferred Proficient in using Global Distribution Systems GDS such as Amadeus Sabre or Galileo Strong knowledge of airline codes fares and flight regulations Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Attention to detail and accuracy in ticketing and reservation management Familiarity with airline policies and procedures Ability to handle difficult customer situations and provide effective solutions Skills Proficiency in using Global Distribution Systems GDS such as Amadeus Sabre or Galileo Solid communication and interpersonal skills Excellent problem-solving abilities Attention to detail Ability to work in a team Knowledge of airline codes fares and flight regulations Customer service orientation Job Types Full-time Permanent Pay 10 245 21 - 30 000 00 per month Benefits Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person

📌 Ticketing Executive (New Delhi)
🏢 Yuva Group
📍 New Delhi