Job Title Host - Front Desk Guest Experience Location ALTR NATIV Morjim About ALTR NATIV ALTR NATIV is a social lifestyle hotel in Morjim that merges hospitality community and creativity Designed for modern travelers the property blends a boutique stay with vibrant social spaces music art and curated events Role Overview As the Host at ALTR NATIV you are the first and last touchpoint of the guest experience You embody the brand s personality social relaxed and intuitive while managing check-ins guest relations and daily front desk operations Key Responsibilities Front Desk Responsibilities - Manage smooth and efficient guest check-ins and check-outs using the hotel s PMS system - Handle booking confirmations room allocations - Respond promptly to emails messages and walk-in inquiries - Coordinate with housekeeping for room readiness and maintenance requests - Ensure the lobby and reception area are always organized and inviting Operational Oversight - Monitor and manage reservations cancellations and room assignments maintaining accurate records - Coordinate with housekeeping and maintenance teams for room readiness and guest satisfaction - Maintain inventory of front office supplies and coordinate orders as needed Crisis and Conflict Management - Address guest complaints effectively resolving issues with professionalism and empathy - Stay prepared to handle emergencies including guest evacuations or first aid situations if needed Host Guest Experience Responsibilities - Greet and engage all guests upon arrival offering a welcoming personalized experience - Share information about the hotel cafe menu ongoing events and local recommendations - Anticipate guest needs and proactively offer assistance - Assist with event check-ins ticketing or artist partner coordination - Support community engagement by connecting guests to like-minded travelers and locals - Capture moments and assist the marketing team with content opportunities when appropriate - Handle guest complaints with empathy and swift resolution Personal Attributes - Personable Warm friendly and approachable with a genuine interest in guest satisfaction - Detail-Oriented Solid attention to detail especially in managing guest experiences and record-keeping - Proactive Takes initiative in enhancing the guest experience team performance and operational efficiency Job Types Full-time Permanent Pay 18 263 46 - 27 991 22 per month Benefits Food provided Leave encashment Paid sick time Work Location In person

📌 Front Desk Executive (Goa)
🏢 ALTR NATIV Hotel, Morjim
📍 Goa