CANDIDATES FROM FREIGHT FORWARDING BACKGROUND ARE PREFERRED Position Overview As a Client Relations Logistics Coordinator you ll serve as the central hub for all communications and coordination among clients carriers liners shipping lines internal teams and service providers Your role is critical in driving efficient seamless shipment processes by managing inquiries delivering timely updates and maintaining organized client records You ll thrive in a fast-paced customer-focused environment and help sustain high levels of client satisfaction with detailed proactive communication - Co-ordinate with multiple parties Responding to enquiries of all the customers in the most productive manner Regular updates and follow up with clients liners Shipping lines other service providers Regular follow up with internal departments to get updates on client issues Maintaining data of all clients potential clients Up-to data reporting to clients with cargo status pertaining to various shipments Requirement - Excellent verbal communication skills Multi-tasking ability to handle work pressure Ability to work effectively in a team environment Attention to detail and ability to multitask in a fast-paced environment Customer-centric mindset Basic computer skills Adaptability and willingness to learn new processes and procedures Should have good command over Software Skills - Internet MS Office E-mail Etiquettes Job Types Full-time Fresher Pay 12 000 00 - 20 000 00 per month Work Location In person