An IT Executive in a hotel is responsible for managing maintaining and supporting all technology systems to ensure smooth and secure hotel operations for both staff and guests The role involves a blend of technical expertise problem-solving and vendor coordination within the unique hospitality environment Key Responsibilities Infrastructure Management Oversee and maintain the entire IT infrastructure including networks LAN WAN Wi-Fi servers workstations printers and hardware System Support Provide technical support and troubleshooting for all hotel-specific software such as Property Management Systems PMS Point of Sale POS systems and keycard systems Guest Services Assist with guest IT requirements and ensure the smooth functioning of guest-facing technology like in-room entertainment and internet access Security Compliance Implement and monitor IT security policies ensure all systems have up-to-date anti-virus protection manage data backups and disaster recovery processes and ensure compliance with industry standards like PCI Vendor Coordination Manage relationships and coordinate with third-party vendors and suppliers for various systems and support services Inventory Documentation Maintain a comprehensive inventory of all hardware and software licenses and create and update detailed documentation on IT procedures and system configurations Project Management Assist with or manage IT-related projects including new system installations or property renovations Training Train hotel staff on the proper use of software and IT systems to maximize efficiency Essential Skills and Qualifications Education A Bachelor s degree in Computer Science Information Technology or a related field is typically required Technical Knowledge In-depth knowledge of various computer systems network security and Microsoft Office 365 Exchange environments Certifications e g Cisco Microsoft are often a plus Experience Prior experience in an IT support or management role preferably within the hotel or hospitality industry is highly valued Soft Skills Excellent problem-solving and troubleshooting abilities Strong communication skills to interact effectively with both technical and non-technical staff and guests Solid organizational skills and the ability to manage multiple tasks under pressure A commitment to delivering high levels of customer service Job Types Full-time Permanent Pay 22 000 00 - 25 000 00 per month Benefits Food provided Health insurance Paid sick time Provident Fund Work Location In person

📌 It Executive (Haryana)
🏢 Saltstayz hotel
📍 Haryana