About Growing with us Sanofi is hiring key contributors to drive Sanofi s Digital transformation journey and to embrace the Digital capabilities Global Engineering systems are a key component of this digital transformation As part of Sanofi s digital transformation journey we are increasingly utilizing digital solutions to implement best practices to advance pharmaceutical manufacturing enhance operational excellence and maintain our position as an industry leader As part of the global Digital Manufacturing MSAT Engineering team reporting to the Digital Global Engineering Service Line Owner the Automation Service Owner is responsible for the end-to-end management quality and performance of critical manufacturing systems including EMS Execution Management System DCS Distributed Control System and BMS Building Management System as well as other global engineering solutions This role ensures the delivery of high-quality services at optimized costs aligning with Sanofi s digital strategy and manufacturing needs Main responsibilities In partnership with Global Engineering oversee the entire lifecycle of EMS DCS BMS and other digital manufacturing systems from service definition to retirement Ensure compliance with data integrity requirements in GxP-regulated environments Ensure service quality and operational efficiency at optimized costs Incident Management Ensure applications operate without disruption and maintain service stability Define and maintain the operational framework for managed services Drive value creation and financial performance in alignment with the digital manufacturing strategy Monitor measure and report on service levels ensuring adherence to established SLAs Lead continuous improvement initiatives to enhance service efficiency and user satisfaction Collaborate closely with Global Engineering Digital Architecture COE Digital Tech Digital Risk Advisors and Cyber Security teams Participate in service change management processes providing impact analysis for proposed changes Coordinate with vendors to ensure service delivery while supporting Global Engineering in vendor relationship management Supervise performance analysis and improvement activities within the scope of digital manufacturing systems Ensure compliance with relevant regulatory requirements and industry standards in manufacturing IT Obsolescence Avoidance Proactively identify aging systems and technologies approaching end-of-life or support Develop and maintain a technology refresh roadmap to prevent security system obsolescence Coordinate timely upgrades and migrations to prevent operational disruptions About you Minimum Experience Knowledge Required 1 Technical Expertise Strong understanding of manufacturing execution systems control systems and building management systems Understanding of Digital IT service delivery models and frameworks Experience with service management tools and platforms Experience with product management tools such as Jira 2 Required Qualifications Experience with ITIL framework and IT service management best practices Proven track record in service delivery and operational excellence Strong analytical and problem-solving abilities 3 Pharmaceutical Manufacturing Knowledge Understanding of pharmaceutical manufacturing processes and GMP requirements Familiarity with regulatory requirements for automated systems in pharma e g GAMP 5 Understanding of quality and regulatory requirements GxP SOX Data Privacy 4 Soft Skills Very good communication level and engagement skills both written and verbal Strong analytical mindset decision-making capabilities and problem-solving aptitude Compliance of Computerized systems Excellent stakeholder management skills 5 Preferred Qualifications Experience with digital transformation initiatives in manufacturing Knowledge of Industry 4 0 concepts and technologies Experience with cloud-based manufacturing solutions Familiarity with cyber security practices in industrial control systems Experience in pharmaceutical or life sciences industry ITIL certification Project management certification e g Scrum Product Owner PMP Prince2 Education Experience Bachelor s degree in Computer Science Information Technology Engineering or related field Five or more 5 years of experience in IT service management preferably in manufacturing or industrial environments Languages Fluent spoken and written English When joining our team you will experience If you have a passion for Engineering and Digital and are looking for a challenging role where you can make a significant impact we would love to hear from you An international work environment in which you can develop your talent and realize ideas and innovations within a competent global team Your own career path within Sanofi Your skilled and personal development will be supported purposefully Pursue progress discover extraordinary Better is out there Better medications better outcomes better science But progress doesn t happen without people - people from different backgrounds in different locations doing different roles all united by one thing a desire to make miracles happen So let s be those people At Sanofi we provide equal opportunities to all regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability or gender identity At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues patients and customers We respect and celebrate the diversity of our people their backgrounds and experiences and provide equal opportunity for all null

📌 Digital Global Engineering Automation Services Owner (Telangana)
🏢 Sanofi
📍 Telangana