- Customer Support Associate International Process - Voice Non-Voice E-Commerce Location Near Noida Sector 16 Metro Station Employment Type Full-Time Joining Immediate Joiners Preferred About the Role We are hiring enthusiastic Customer Support Associates for our International Voice Non-Voice E-Commerce Process The role includes handling customer queries resolving issues and delivering an excellent customer experience Eligibility Criteria Graduates only mandatory Must have excellent spoken English good grammar and correct sentence formation Freshers can apply Experienced candidates must have valid documents Age Limit 18-30 years No targets no pressure Work Schedule 6 days working 1 rotational weekly off 9-hour shift including 1-hour break Shift Details Female employees Day shift till 8 PM maximum Male employees 24x7 rotational shifts includes night shift Salary Structure For Freshers 20 000 in-hand 24 000 CTC PLI For Candidates with Minimum 6 Months Experience 24 000 in-hand 28 000 CTC PLI PLI Performance Linked Incentive Key Responsibilities Handle customer issues via calls chats or emails voice non-voice Provide accurate information and effective solutions Maintain professionalism and quality standards Ensure timely resolution of customer concerns Follow all process guidelines and work ethics Night Shift Travel Allowance 2 000 per month for employees working in night shift Job Types Full-time Permanent Fresher Pay 20 000 00 - 30 000 00 per month Perks Health insurance Life insurance Provident Fund Work Location In person