Visa Counsellor - Calling Duties We are looking for a Visa Counsellor who will primarily handle calling and client communication duties This role involves reaching out to prospective students and clients providing them with accurate visa information and guiding them through the application process Key Responsibilities Make outbound calls to students and clients who have enquired about study abroad work permits or immigration services Answer incoming calls and resolve queries regarding admission requirements visa processes and documentation Provide step-by-step guidance on country-specific visa procedures timelines and eligibility Follow up with clients regularly to ensure timely submission of documents and application forms Schedule counselling sessions walk-ins and document verification appointments Maintain proper call logs update CRM systems and report daily calling activities to the team lead Coordinate with the admissions and documentation team to ensure smooth processing of applications Remind clients about pending tasks like payments SOP submissions or missing documents Required Skills Excellent verbal communication skills with a polite and professional phone manner Basic knowledge of visa procedures for popular study destinations training will be provided Valuable organizational skills to manage multiple leads and follow-ups Proficiency in MS Office email handling and CRM tools Ability to work under targets and deliver results within deadlines Success Indicators High call conversion rate and timely follow-ups Positive feedback from clients and students Smooth coordination with internal teams and minimal errors in documentation Job Type Full-time Pay 18 000 00 - 30 000 00 per month Work Location In person

📌 Visa Counselor (Punjab)
🏢 THE VISA ENGINEERS
📍 Punjab