Company Description At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world can t wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you With more than 7 700 customers we serve approximately 85 of the Fortune 500 and we re proud to be one of FORTUNE 100 Best Companies to Work For and World s Most Admired Companies TM Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from non-traditional diverse backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates As Data Platform - Senior MLE you will be responsible for leading the design development and implementation of AI-driven systems while overseeing the integration with Snowflake data warehousing solutions You will provide technical leadership mentorship and guidance to the engineering team ensuring the successful execution of projects and initiatives The ideal candidate is a strategic thinker sharp problem-solver and possesses a deep understanding of AI technologies and ML engineering to build high-performance solutions Key Responsibilities Lead the design and architecture of AI-driven solutions including prompt generation strategies and integration with Snowflake data warehouses Have end-end ownership on all aspects of the solution development and optimization of AI solution design and algorithms ensuring high-quality outputs and scalability Lead and implement the end-end solution keeping maintenance of process automation and data solutions for data platform and analysis with various tools and libraries Provide technical leadership and solution options from engineering point of view fostering a culture of innovation collaboration and continuous improvement Collaborate with cross-functional teams including data scientists data engineers and product managers to define project requirements and deliverables Conduct code reviews performance evaluations and provide constructive feedback to team members to drive excellence and growth Stay abreast of emerging technologies and industry trends incorporating best practices and innovative approaches into our technical solutions Worked in the agile dev life cycle and understands best practices for software development and project management Qualifications To be successful in this role you have 5 years of total experience with Bachelor s degree in Computer Science Engineering or related field Extensive experience with AI ML technologies and frameworks such as Agentic AI MCP LLMs ML algorithms Deep learning understanding Advanced level hands on experience with Py Snowflake thorough working experience with AI and GenAI models and libraries Stay abreast and ability to apply the latest developments in Agentic AI and LLM ecosystem with the tools and tech Expertise in SQL programming with the ability to write complex queries and optimize database performance Proficiency in Snowflake data warehousing solutions including data design performance optimization etc Proven experience as a technical lead with a strong track record of leading successful AI and data engineering projects Strong leadership communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams Strategic thinking and problem-solving abilities with a keen attention to detail and quality Ability to thrive in a fast-paced dynamic environment and manage multiple priorities and deadlines effectively Additional Information ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and required-in-office If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talent acquisition servicenow com for assistance For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the U S Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U S Government Please Note Fraudulent job postings job scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site From Fortune 2022 Fortune Media IP Limited All rights reserved Used under license Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow