Work as part of a successful center of excellence responsible for delivering all aspects of order management administration Comply with business processes and controls to deliver best in class customer service and order management fulfilment Order entry o Ensure good document control o Customer order processing in ERP system SAP o Generate standard sales orders o Requisitioning parts materials services o Buyer experience o Creation extension materials and maintain price list o Follow credit approval process including dispute resolution o Customer master data set up management o Execute Approved Special Pricing correction o Order acknowledgements sent to customers and channel partners o Coordinate goods receipt of orders on delivery and out bound deliveries o Enables communication flow between customer and our ISC units o Share regular updates on Order Booking Revenue with business o Attend Weekly Revenue Pulse calls with Business and Finance Logistics o Coordinating with our ISC units for arranging deliveries o Follow up activities for customer invoicing to ensure better cash flow o Expedites work with planning manufacturing engineering manufacturing supply chain customer o Outbound return logistics issues Invoicing o Coordination for cost invoice from factory o Customer invoicing o Customer credit notes Data Analytics o Daily Weekly Monthly reporting o Great Excel Macro VBA skills o Analyze data for business and internal teams Minimum of 3 years experience in a Customer Services workplace preferably with Product order Management expertise Graduate Experience working in a multi discipline team Skills Understands how different functions within his her own organization interrelate to each other Understands and is familiar with the Honeywell values Understands the importance of health and safety in the workplace Knowledge of Siebel SAP ePSF Oracle Good standard of ability with Microsoft Office applications Good experience in Excel Macro VBA is required Honeywell helps organizations solve the world s most complex challenges in automation the future of aviation and energy transition As a trusted partner we provide actionable solutions and innovation through our Aerospace Technologies Building Automation Energy and Sustainability Solutions and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter safer and more sustainable

📌 Sr Cust Exp Specialist (Maharashtra)
🏢 Honeywell
📍 Maharashtra