About Allica Bank Allica is the UK s fastest growing company - and the fastest-growing financial technology Fintech firm ever Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers Department Description Growth is a critical function at Allica sitting at the intersection of marketing product sales and data Our team is responsible for driving sustainable and scalable customer acquisition engagement and retention ensuring our banking solutions reach and resonate with the right SMEs at the right time Growth is both a science and an art We blend commercial strategy with deep customer understanding leveraging data to uncover new opportunities while ensuring every touchpoint aligns with Allica s mission to empower established SMEs with the banking they deserve Role Description The Senior AI Engineer will be a founding member of our AI capability within the Growth Squad responsible for applying advanced large language models LLMs to solve complex customer and operational challenges This role will create significant value for Allica by building agentic AI systems that either eliminate manual effort or transform the customer experience through intelligent automation smarter interfaces and proactive service Working closely with growth data product and operations teams this role will scope design and deploy real-world AI use cases across marketing onboarding and customer lifecycle journeys including initiatives in advertising platforms and our CRM HubSpot You will bring deep expertise in LLMs prompt engineering agent frameworks and systems thinking to build scalable explainable and impactful solutions This is a high-impact technical role with clear business outcomes You ll own the end-to-end delivery of AI solutions from idea to production deployment and monitoring and play a pivotal role in shaping how we scale Allica using AI You will continuously fine-tune and optimize models for performance manage their versioning and establish robust evaluation and monitoring processes to ensure each solution remains reliable efficient and safe in production Principal Accountabilities LLM Application Development Design and build agentic LLM systems that automate manual processes or transform customer interactions across key stages of the growth funnel AI Solution Delivery Lead the end-to-end development of AI tools and agents using frameworks like LangChain or Semantic Kernel ensuring scalable and maintainable deployment including fine-tuning models and optimizing performance to meet latency and cost constraints Model Deployment Monitoring Ensure robust deployment of AI models to production including proper versioning and continuous monitoring leveraging tools like MLflow FastAPI and Kubernetes or other cloud-native services to maintain high reliability and performance Workflow Automation Experience Design Identify high-impact use cases with operations product and lifecycle teams creating AI-driven solutions that improve efficiency or elevate customer experience Experimentation Iteration Rapidly prototype AI applications run experiments to test impact and iterate based on usage data and feedback Cross-Functional Collaboration Partner with growth marketing engineering and data teams to prioritize AI initiatives align on business goals and integrate solutions into operational systems AI Safety Explainability Apply best practices in responsible AI deployment ensuring explainability compliance and ethical use of LLMs in production environments Evaluation Optimization Design and implement rigorous evaluation frameworks including custom pipelines to test model performance quality and safety Compare vendor-provided models vs open-source alternatives for overall quality bias and compliance ensuring we deploy the optimal solutions Innovation Strategic Impact Drive innovation through continuous learning and experimentation ensuring AI solutions align with Allica s long-term growth strategy and customer-centric values Personal Attributes Experience Personal Attributes Deeply curious proactive and impact-driven with a solid bias for action and experimentation Comfortable operating in ambiguous fast-paced environments where the problem is as novel as the solution Collaborative and communicative able to translate technical ideas into business language and influence stakeholders Passionate about the potential of AI to change how businesses work and how customers interact with products Experience Technical Skills 3 years skilled software engineering experience in one or more programming languages preferably Python and Kotlin Proven experience building and deploying LLM-powered tools or agents e g using OpenAI Claude or open-source models Hands-on expertise in Python LLM frameworks LangChain Semantic Kernel etc prompt engineering and orchestration Knowledge of model deployment versioning and monitoring in production e g using MLflow FastAPI Kubernetes or similar cloud-native tools Experience integrating AI solutions into real-world systems e g CRM platforms like HubSpot advertising platforms ticketing systems or internal tools Experience fine-tuning and optimizing LLMs including building efficient embeddings or vector memory stores while managing latency and cost constraints Understanding of privacy bias and safety considerations when applying LLMs in production Strong understanding of vector databases RAG retrieval augmented generation and agent workflows Understanding of privacy bias and safety considerations when applying LLMs in production Experience evaluating AI models for quality and fairness including comparing vendor models vs open-source alternatives and building custom evaluation pipelines to validate model performance Comfortable with full-stack development e g building web interfaces or APIs to integrate AI solutions end-to-end Exposure to business domains like growth marketing automation or customer service is a plus This is a unique opportunity to shape how AI drives growth at Allica designing powerful intelligent systems that scale what our teams can do and reimagine how customers experience business banking Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers Our employees are at the heart of everything we do so our benefits are designed with you in mind Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity Paternity leave Don t tick every box Don t worry if you don t have all the skills or requirements listed on the job description If you think you ll be a good fit we d still love to hear from you Flexible working We know the 9-to-5 isn t right for everyone That s why Allica Bank is fully committed to flexible and hybrid working Please let us know what is best for you and if we can we will do our best to accommodate Diversity We re a diverse bunch here at Allica with all kinds of experiences backgrounds and lifestyles Our openness and differences make us stronger and we want everybody to feel comfortable bringing as much of themselves to work with them as they like

📌 Senior Ai Engineer - Gtm (Karnataka)
🏢 Allica Bank
📍 Karnataka