DESCRIPTION At Amazon we pride ourselves on being Earth s most customer-centric company and we re searching for exceptional leaders to join our dynamic team As part of Amazon Robotics within Fulfillment Technologies Robotics FTR our Global Operations-Artificial Intelligence GO-AI division plays a crucial role in revolutionizing automation through Computer Vision and Machine Learning technologies GO-AI specializes in delivering high-quality data that powers AI and Machine Learning product lifecycles utilizing both near real-time human-in-the-loop NRT HITL and offline annotations Our work directly impacts Amazon s ability to innovate and improve customer experiences through automated solutions We re currently seeking a Manager II Operations to join our GO-AI team In this role you ll lead a team of managers and subject matter experts driving operational excellence and ensuring business continuity Your responsibilities will extend beyond day-to-day management to include strategic planning process optimization and the development of high-performing teams The ideal candidate will excel at orchestrating complex operations demonstrating strong leadership in managing both people and processes You ll be responsible for setting and achieving production and quality targets while fostering an environment of continuous improvement Your ability to communicate effectively both verbally and in writing will be crucial as you collaborate with multiple stakeholders across the organization This role offers an exciting prospect to shape the future of AI operations at Amazon while developing your leadership skills in a fast-paced innovation-driven environment If you re passionate about building and leading teams driving operational excellence and contributing to innovative technology solutions we want to hear from you Join us in our mission to push the boundaries of what s possible in AI operations while delivering exceptional value to our customers worldwide Key job responsibilities Leadership Team Management Lead and develop a team of 5-7 front-line managers leads with an indirect span of 100 team members Drive performance management career development and succession planning Make hiring and performance management decisions in partnership with HR Coach and mentor managers to develop leadership capabilities Operations Excellence Own SLA compliance and task completion targets for the organization Establish and maintain quality control processes and performance metrics Drive continuous improvement initiatives across multiple teams Manage sprint planning and team output optimization Execute capacity planning and resource allocation Strategic Initiative Management Lead end-to-end process improvement projects affecting multiple teams Spearhead global rollouts of new technologies and procedures Partner with cross-functional teams to resolve quality and performance barriers Develop and implement risk mitigation strategies Technical Expertise Oversee ML data quality procedures and standards Drive operational performance metrics and improvements Contribute to site-level strategy capacity analysis and quality improvements Manage pilot programs for new technologies and procedures BASIC QUALIFICATIONS Strong analytical and problem-solving abilities Excellence in stakeholder management and communication Deep understanding of ML operations and data quality principles Proven track record of leading large-scale organizational changes Experience with Agile Scrum application of Gen-AI methodologies to lead AI-assisted operations Strong business acumen and strategic thinking capabilities Handled Global scope with significant influence on organizational strategy Bachelor s degree or equivalent practical experience 7 years of experience in operations management 3 years of people management experience including managing manager Experience with ML operations data quality management Fulfillment Operations or related field PREFERRED QUALIFICATIONS - We are looking for candidates who can join work from Bangalore - Onsite Master s degree in Business Administration Operations Management or related field Experience in artificial intelligence or machine learning operations Track record of leading large-scale process improvement initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Manager Ii - Ml Data Operations, (go-ai) (Telangana)
🏢 Amazon.com
📍 Telangana