Managing daily optical operations including inventory management staff oversight and customer service excellence Monitor sales performance metrics and implement strategies to meet and exceed sales goals Ensure customer satisfaction by providing excellent service and accurate product information Handle customer inquiries and resolve issues promptly Collaborate with healthcare professionals to provide integrated patient care and address patient needs effectively Plan and execute promotional activities and visual merchandising strategies Maintain inventory of optical frames lenses and other optical products and place orders for supplies when needed Develop and maintain vendor relationships to ensure cost-effective pricing and high-quality products Ensure compliance with all safety and health regulations related to optical operations Ensuring adherence to industry standards regulations and internal policies Create and maintain a schedule for staff that ensures proper coverage during business hours Analysing departmental performance metrics and implementing strategies for continuous improvement Train mentor and develop optical staff to enhance their skills and promote a high-performance culture Create and maintain a good MIS system to create and evaluate the reports Maintaining and following the ERP system Maintaining proper records or documents of the Optical Business Stay up-to-date with industry trends and recent products Job Types Full-time Permanent Pay 30 000 00 - 45 000 00 per month Schedule Day shift Supplemental Pay Yearly bonus Ability to commute relocate Lashkar Gwalior Madhya Pradesh Reliably commute or planning to relocate before starting work Preferred Experience Optical business 5 years Preferred Language Hindi Preferred Work Location In person