A customer support executive helps customers with their questions or problems and ensures they have a positive experience Responsibilities Answer questions about products or services Help troubleshoot issues Process returns Handle customer complaints Provide solutions and alternatives Follow up to ensure resolution Record customer interactions Process customer accounts File documents Adhere to service level agreement SLA deadlines Skills Empathy Understand another person s emotions and perspective Problem solving Identify problems brainstorm and analyze answers Communication Provide knowledgeable help to customers Active listening Listen to customers and understand their concerns Patience Remain calm and positive during stressful interactions Organizational skills Manage time well and multitask Documentation skills Maintain accurate records Job Types Full-time Permanent Pay 18 000 00 - 20 000 00 per month Perks Health insurance Life insurance Provident Fund Language Hindi Required English Required Bengali Required Work Location In person Expected Start Date 29 07 2025

📌 Customer Support Associate (Karnataka)
🏢 MoSahay Associate
📍 Karnataka