Key Responsibilities Customer Support Duties Communicate with customers via phone WhatsApp and email regarding order updates Maintain customer records track orders and handle queries efficiently Ensure smooth coordination between customers and internal teams Provide order status updates at different production stages Handle complaints or concerns and resolve them professionally Production Coordination Duties Work closely with the production team to ensure timely execution of orders Monitor order progress from fabric procurement to final dispatch Assist in sample approvals and communicate with customers for feedback Coordinate with the quality check team before dispatch Ensure balance payments are collected before shipment Prepare dispatch details and share tracking information with customers Skills Qualifications Good Communication Skills in Tamil English Hindi is a plus Experience in customer support order management or production coordination Preferred Basic computer knowledge Excel WhatsApp Business Email Handling Ability to multitask stay organized in a fast-paced environment Team player with a problem-solving attitude What We Offer Competitive salary with performance-based incentives Training and mentorship for freshers to develop the necessary skills in B2B sales Opportunities for career growth and development A collaborative dynamic and innovative work workplace Be part of a company with global expansion plans and a focus on excellence Free Accomodation for other location candidates Job Type Full-time Pay 14 000 00 - 20 000 00 per month Experience Customer Support Production Executive 1 year Preferred Work Location In person

📌 Customer Support & Production Executive (Sivaganga)
🏢 Warpe
📍 Sivaganga