Job Title Customer Support Executive - International Non-Voice Process Location Bangalore Karnataka Job Type Full-Time Shift Night Shift Rotational based on international time zones Experience 0-3 years Freshers can apply Job Summary We are seeking a highly motivated and detail-oriented Customer Support Executive for our international non-voice process The ideal candidate will handle customer queries through email chat or ticketing platforms ensuring timely and accurate resolutions while maintaining a high level of customer satisfaction Key Responsibilities Handle customer queries via email live chat or support ticketing tools Resolve issues related to product or service inquiries in a skilled manner Maintain customer service standards and ensure timely response and resolution Understand customer needs and provide appropriate solutions and alternatives Document interactions and keep accurate records of customer interactions Escalate complex issues to the appropriate department team when necessary Maintain confidentiality of customer data and adhere to data security guidelines Meet or exceed daily productivity and quality targets Required Skills Qualifications Excellent written communication skills in English Strong problem-solving and analytical abilities Typing speed of at least 30-40 WPM with accuracy Basic computer and internet navigation skills Ability to work in a fast-paced target-driven environment Willingness to work in night shifts or rotational shifts as per process needs Preferred Qualifications PUC Bachelor s degree in any discipline Benefits and salary will be discussed once the candidate is selected Job Types Full-time Permanent Fresher Pay 20 000 00 - 30 000 00 per month Benefits Provident Fund Language English Required Application Deadline 30 07 2025

📌 Customer Support Executive (Karnataka)
🏢 Mediacle Technologies
📍 Karnataka