Job description

Job typically involves using the telephone to communicate with candidates, employees, and other stakeholders to support recruitment, employee relations, and other HR functions. Responsibilities include making outbound calls to introduce job opportunities, conducting preliminary screenings, scheduling interviews, and handling inbound calls related to HR inquiries.

Key responsibilities

- Making outbound calls to potential candidates to introduce job openings and assess their qualifications.
- Conducting initial phone screenings to evaluate candidates for specific roles.
- Scheduling interviews between candidates and hiring managers.
- Maintaining and updating candidate databases with accurate information.
- Handling inbound calls from candidates regarding HR-related inquiries, such as benefits, policies, and procedures.
- Providing information and support to candidates on various HR matters.
- Following up with candidates to ensure satisfaction and resolve any issues.
- Assisting with the creation and update of job descriptions.
- Supporting the HR team with various administrative tasks.
- Maintaining accurate records of all HR-related communications.

Skill Experience

- Communication:





Excellent verbal communication and active listening skills are crucial for interacting with candidates and conveying information effectively.

- Persuasion and Negotiation:

The ability to persuade candidates to consider opportunities and negotiate terms is important, especially for outbound roles.

- Marketing Acumen:

A solid understanding of marketing principles, including branding, content creation, and digital marketing, is crucial for building a solid employer brand and attracting potential candidates.

- Problem-Solving:

Telecallers need to address candidate queries, resolve issues, and offer solutions that benefit both the candidate and the company.

- Customer Service:

Maintaining a positive and professional attitude while interacting with candidates is essential.

- Data Entry:

Accurate and efficient data entry is needed to update candidate information and maintain databases.

- Time Management:

Telecallers need to manage their time effectively to handle a high volume of calls and meet targets.

- CRM Software:

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 HR Telecaller (India)
🏢 Diligence Skills Academy
📍 India