Deputy Manager- Call Quality (Bengaluru)

Deputy Manager- Call Quality (Bengaluru)

08 Aug
|
Qdegrees Services
|
Bengaluru

08 Aug

Qdegrees Services

Bengaluru

- Lead calibrations and coaching sessions
- Analyze QA metrics and prepare reports
- Ensure process and compliance adherence
- Drive CSAT, FCR & quality improvements
- Perform RCA and implement CAPA
- Mentor QA team and support operations

📌 Deputy Manager- Call Quality (Bengaluru)
🏢 Qdegrees Services
📍 Bengaluru

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