We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 5-10 years of experience in a similar role, with excellent leadership and communication skills.

Roles and Responsibility

- Manage and lead a team of operations professionals to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to resolve issues and improve overall performance.
- Analyze data and metrics to identify trends and areas for improvement.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures.

Job Requirements

- Proven experience as a Team Leader or in a similar role.
- Solid understanding of CRM/IT Enabled Services/BPO industry practices and processes.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills.
- Experience with team management tools and software.
- A graduate degree is required for this position.

📌 Team Leader- Operations (Faridabad)
🏢 TP
📍 Faridabad