- Manage customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Utilize advanced support technologies and processes to achieve outstanding results.
- Collaborate with team members to achieve common goals.
- Develop and maintain strong relationships with clients and colleagues.
- Identify and escalate complex issues to senior management when necessary.
Job Requirements
- Minimum 2 years of experience in a related field, preferably in BPO or Call Centre industry.
- Robust communication and problem-solving skills are essential.
- Ability to work independently and as part of a team.
- Basic computer knowledge and proficiency in Microsoft Office are required.
- Candidates must be flexible and adaptable to changing situations.
- Strong attention to detail and organizational skills are necessary.
📌 LXD Professional (Gurugram)
🏢 TP
📍 Gurugram
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