Looking for a skilled professional to join our team as a Quality Executive in Domestic BPO. The ideal candidate will have 1-6 years of experience and be based in Bengaluru.

Roles and Responsibility

- Manage and maintain high-quality standards in domestic BPO operations.
- Develop and implement quality control processes to ensure excellence.
- Collaborate with teams to identify and resolve quality issues.
- Analyze data to identify trends and areas for improvement.
- Provide training and coaching to team members on quality procedures.
- Ensure compliance with company policies and regulatory requirements.

Job Requirements

- Minimum 1 year of experience in quality assurance or a related field.
- Solid knowledge of quality management principles and practices.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and reporting skills.
- Experience working with CRM/IT enabled services/BPO is preferred.

📌 Quality Professional (Bengaluru)
🏢 TP
📍 Bengaluru