We are hiring a strategic and results-driven Collection Manager to lead our accounts receivable team. You will be responsible for ensuring that due payments are collected from the customer on time & enhance customer relationships. You will collaborate cross-functionally with finance, sales, and customer service to ensure seamless operations and drive continuous improvement in our collection processes.

Responsibilities:

- Monitor Accounts Receivable: Regularly review accounts receivable aging reports to identify overdue accounts and prioritize collection efforts.
- Supervise Collections Team: Lead and manage the collections team, providing guidance, training, and performance evaluations to ensure productive operations.
- Customer Communication: Engage with customers to resolve payment issues, negotiate payment plans, and maintain positive relationships.
- Credit Risk Assessment:



Collaborate with the credit department to assess customer creditworthiness and set appropriate credit limits.
- Ensure Compliance: Adhere to relevant laws and regulations governing debt collection practices, ensuring all activities are legally compliant.
- Process Improvement: Identify and implement improvements in collection processes to enhance efficiency and reduce delinquency rates.
- Handle Disputes and Escalations: Address complex customer disputes and escalate issues as necessary to resolve outstanding debts.
- Maintain Accurate Records: Ensure all collection activities are documented accurately and maintain up-to-date records of customer interactions

📌 Collections Manager (Gurugram)
🏢 Quick Digital Technologies
📍 Gurugram