Job Description

The main responsibilities of the role are as follows:

Analyse and benchmark customer datasets to drive actionable insights and identify automation opportunities for ongoing operations

Maintain healthy operations of customers Nexthink instance, including product upgrades, console management, and adherence to Service Levels

Analyse customer needs, goals, and strategic plans to advise optimal use of Nexthink and support their digital transformation initiatives

Provide technical expertise on end-user computing issues and enterprise solutions, with particular experience in transformation projects (e.g. Win11, O365)

Build and customise content based on customer requirements, collaborating with specialised teams for advanced implementations and integration with existing solutions

Integrate Nexthink insights into customer internal processes and work collaboratively with product and technical teams to drive feature innovation

Stay current on product development and releases to support the above activities





This position requires 10% travel to headquarters for training purposes Qualifications

Required Qualifications:

- Minimum 3-5 years of experience in technical consulting, analytics, and automation
- Demonstrated expertise in data analysis, driving actionable insights, and identifying automation opportunities
- Extensive technical knowledge of end-user computing and IT operations
- Proven experience with transformation projects (e.g., Windows 11, Office 365)
- Business-level proficiency in English

Preferred Qualifications:

- Bachelors degree in Computer Science or Computer Engineering
- Solid cross-functional collaboration skills with product and technical teams

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Professional Services Consultant (Bengaluru)
🏢 Nexthink
📍 Bengaluru