Delivery Operations Associate Manager (Gurugram)

Delivery Operations Associate Manager (Gurugram)

08 Aug
|
Accenture
|
Gurugram

08 Aug

Accenture

Gurugram

Skill required: Record To Report - Account Reconciliations

Designation: Delivery Operations Associate Manager

Qualifications:BCom

Years of Experience:10 to 14 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and
What would you do The Finance Record-to-Report (R2R) Associate Manager is responsible for overseeing day-to-day R2R operations, ensuring high-quality financial close, strong balance sheet governance, and compliance with accounting standards and internal controls. The role combines people leadership, operational ownership, and quality assurance, with a strong focus on delivering accurate, timely, and audit-ready financial results.

The Associate Manager leads senior analysts and analysts, performs and enforces quality checks across R2R outputs, and acts as a key partner to Finance Business Partners, Controllership, Audit, and other finance functions. The role requires confident communication in a multi-stakeholder Shared Services environment.
R2R Service Delivery Close Ownership
Oversee end-to-end Record-to-Report activities, including:
Month-end, quarter-end, and year-end close execution
Journal entry review and approval
Accruals, prepayments, allocations, and reclassifications
Intercompany accounting and reconciliation (as applicable)
Fixed asset accounting activities
Ensure close activities are delivered on time, accurately, and in line with close calendars and SLAs.
Act as an escalation point for complex accounting, system, or close-related issues.
Track and report quality metrics (e.g., error rates, rework, audit adjustments)
Quality Checks Financial Output Assurance
Design, perform, and oversee quality checks across key R2R deliverables, including:
Journal entry accuracy and completeness
Balance sheet reconciliations and substantiation quality
Variance analysis and management commentary
Financial reports and close packs
Ensure quality standards are consistently applied across the team and entities.
Identify recurring errors, control gaps, or quality issues and drive corrective actions.




Implement preventive controls and review mechanisms to reduce rework and post-close adjustments.

What are we looking for Required Qualifications Experience
Education
Bachelors degree in Accounting, Finance, Business, or a related discipline (or equivalent experience).
Relevant years of experience in Record-to-Report / General Ledger / Financial Accounting, ideally within a Shared Services or multi-entity environment.
Proven experience leading or coordinating R2R teams.
Strong hands-on experience with period close, balance sheet governance, and reconciliations.
Demonstrated experience performing and enforcing quality reviews and financial checks.
Experience operating in a controls-driven environment (SOX or equivalent).
Audit support experience required.
Professional Qualifications (Preferred)
Qualified or part-qualified accountant (ACCA, CIMA, ACA, CPA) or equivalent.
Key Skills Competencies
Technical Analytical
Strong technical accounting and R2R process knowledge.
Excellent attention to detail and quality mindset.
Strong balance sheet review and financial validation skills.
Advanced Excel skills; experience with reporting and reconciliation tools is an advantage.

Leadership Behavioural
Confident first-level manager with solid coaching and feedback skills.
Ownership mindset with accountability for quality and outcomes.
Ability to manage pressure during close cycles and meet tight deadlines.
Strong stakeholder management and communication skills.
Continuous improvement orientation with a pragmatic approach.

Success Measures (KPIs)
On-time and accurate period close delivery
Reduction in errors, rework, and post-close adjustments
Quality and timeliness of balance sheet reconciliations
Audit outcomes and reduction in repeat findings
Team performance, capability, and engagement




Stakeholder satisfaction

Roles and Responsibilities: Balance Sheet Governance
Own and oversee balance sheet reconciliation processes, ensuring:
Timely preparation and review of reconciliations
High-quality supporting documentation and explanations
Clearance of aged or reconciling items with root-cause analysis
Lead periodic balance sheet reviews with stakeholders and ensure accountability for open items.
People Leadership Team Management
Lead, coach, and develop R2R Senior Analysts and Analysts.
Allocate work and manage capacity to meet close deadlines and service levels.
Review team outputs, providing feedback and guidance to improve quality and consistency.
Support onboarding, training, and knowledge development across the R2R team.
Foster a culture of ownership, quality, and continuous improvement.
Controls, Compliance Audit
Ensure robust execution of internal controls across R2R processes (e.g., journal approvals, reconciliation controls, close governance).
Maintain audit-ready documentation and evidence in line with SOX or equivalent frameworks.
Act as a key operational contact for internal and external audits.
Coordinate audit requests, responses, and remediation actions.
Ensure audit findings are addressed with sustainable, embedded solutions.
Stakeholder Management Reporting
Partner with Finance Business Partners, FPA, Tax, Treasury, and upstream/downstream teams.
Provide clear explanations of financial results, variances, and balance sheet movements.
Support ad-hoc reporting and analysis requests from senior stakeholders.
Communicate confidently and professionally in English in meetings, documentation, and governance forums.
Continuous Improvement Standardisation
Identify opportunities to improve R2R efficiency, quality, and control effectiveness.
Support standardisation and harmonisation of R2R processes across entities and regions.
Contribute to automation and transformation initiatives (e.g., reconciliations, journals, close activities).
Maintain and enhance SOPs, desk procedures, and quality checklists.
Support system changes and UAT from an R2R and quality perspective.

Qualification BCom

📌 Delivery Operations Associate Manager (Gurugram)
🏢 Accenture
📍 Gurugram

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