Skills and Experience

- 4+ years of experience in HRIS, HCM, and/or Payroll operations support
- Hands-on experience with UKG Pro (Release 9) across HCM and Payroll modules (strongly preferred); candidates with deep experience on UKG Pro Workforce Management or similar UKG platforms will also be considered
- Strong functional understanding of:
- Core HR processes: hire-to-retire employee lifecycle, position management, org structures
- Benefits administration: eligibility rules, enrollment processing, carrier connections, COBRA/QMCSO (awareness)
- Compensation: pay structures, salary changes, compensation events
- Payroll processing: end-to-end payroll cycles, earnings/deductions, tax withholding (federal/state/local), reconciliations, off-cycle/void/reversal processing, W-2/year-end




- Experience working in SLA-driven managed services or shared services environments with structured incident/service request management
- Familiarity with HRPayroll–Finance integrations and data flow concepts (e.g., payroll GL posting, file-based interfaces, API-based feeds)
- Knowledge of data privacy, security, and compliance requirements, particularly PII/PHI handling in healthcare or regulated industries
- Experience with ticketing/ITSM tools (ServiceNow, Jira Service Management, or similar)
- Solid analytical, troubleshooting, and problem-solving skills
- Ability to work in US shift hours from India AC as required by the engagement Role & responsibilities

Preferred candidate profile

📌 HR UKG Pro Consultant (India)
🏢 PwC
📍 India