08 Aug
|
Moustache Escapes
|
Jaipur
08 Aug
Moustache Escapes
Jaipur
- Location: Jaipur (Corporate Office) Department:
- B2C Sales Work Mode: On-site 6 Days Working
Role Overview
- As a B2C Sales Executive, youll be the voice of Moustache for travellers.
- Youll handle direct inquiries, convert leads into bookings, manage relationships with guests, and ensure every traveller's journey begins with a smooth and delightful booking experience.
- This role is perfect for someone whos energetic, persuasive, and passionate about travel and hospitality.
Key Responsibilities
- Sales & Lead Conversion Handle direct guest inquiries via phone, email, chat, and social media.
- Convert inbound leads into confirmed bookings for Moustache properties.
- Upsell additional services such as activities, experiences, and upgrades.
- Customer Relationship Management Build strong relationships with repeat guests and travel communities.
- Ensure quick responses and personalized service for each guest.
- Maintain a high level of guest satisfaction and address feedback proactively.
- Coordination & Reporting Coordinate with property and operations teams to confirm availability and bookings.
- Maintain and update the CRM with lead status, follow-ups, and closure reports.
- Support the marketing team with guest insights and promotional feedback.
- Business Development Identify recent sales opportunities and contribute ideas to improve conversions.
- Stay updated on market trends, competitor offerings, and travel behavior patterns.
Qualifications & Skills
- Graduate in any discipline (Hotel Management or Business preferred).
- Strong verbal and written communication skills.
- Proficiency in MS Office and CRM tools.
- Customer-focused, persuasive, and result-oriented.
- Passion for travel, hospitality, and guest experiences.
📌 Sales ExecutiveC (Jaipur)
🏢 Moustache Escapes
📍 Jaipur