? Teleperformance is Hiring | Chat Support Executive
Kick-start your career with Teleperformance, a global leader in customer experience management! We're looking for energetic, customer-focused individuals who are passionate about delivering exceptional service through chat support. Whether you're a fresher or an experienced professional, we'd love to hear from you.
Position
Chat Support Executive
Job Details
- Employment Type: Full-Time
- Work Mode: Work From Office
- Work Schedule: 6 Days Working (1 Rotational Week Off)
- Shift: Rotational (24×7)
Key Responsibilities
- Provide prompt and professional support to customers via chat .
- Resolve customer queries with accuracy while ensuring a positive customer experience.
- Manage multiple chat conversations efficiently and meet quality standards.
- Maintain accurate records of customer interactions.
- Adhere to company policies, processes, and service quality guidelines.
Eligibility Criteria
- 12th Pass and Graduates can apply.
- Freshers are welcome.
- Candidates with Fresher or more of customer service experience are encouraged to apply.
- Good written communication skills in English and Hindi .
- Basic computer knowledge and typing proficiency.
- Versant: Level 3 or above
- Typing Speed: Minimum 25 WPM with 90% accuracy
- AMCAT: Assessment will be conducted for proctoring purposes.
Why Join Teleperformance?
- Work with a globally recognized organization.
- Excellent learning and career growth opportunities.
- Dynamic and cooperative work environment.
- Gain valuable experience in the customer service industry.
Apply today and become part of a team that creates exceptional customer experiences every day!