Customer Service Officer - MF EQU/CSO-M/1824297

Company: Equitas Small Finance Bank
Department: Micro Finance
Location: Cuddalore, Tamil Nadu
Posted On: 07 Aug 2026
End Date: 06 Sep 2026

Job Details

- No. Of Openings: 1
- External Title: Customer Service Officer - MF
- Employment Type: Permanent
- Employment Category: Office
- Closing Date: 06 Sep 2026

Organisational Overview

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Generic Role: Customer Service Officer
- Zone: South
- State: Tamil Nadu
- Region: Mailaduthurai
- Area: Pondicherry
- Cluster: Cuddalore
- PT Location: Cudalore
- Branch Code: 1021
- Branch Name: Cuddalore

Required Experience

- Experience Range: 1 - 5 years

Skills

- Leadership Through Sustainability
- Result Orientation with Execution Excellence




- Leveraging Human Capital

Education

- Highest Education: PG
- Working Language: English, Tamil

- Processing & generating leads for Micro LAP & Micro Housing finance by accessing their income through personal discussion & field visit.
- Track and ensure repayments of the loan disbursed.
- Lead generation & conversion for existing micro finance members who require MICRO LAP or MICRO Housing.
- Ensure consistent delivery of Equitas products and services and prompt repayment in an productive and cost-effective manner.
- Sourcing & completion of loan document application form filling and follow-up to be done till disbursement stage.

📌 Skill (Puducherry)
🏢 Equitas Micro Finance India
📍 Puducherry