Position: Relationship Manager
Code: EQU/RM/1823777
Organization: Equitas Small Finance Bank
Department: Branch Banking > South 1 > Tamil Nadu > Chennai > Chennai > Chennai > Chennai
Branch Code: 90516
Branch Name: R K Salai

Posted On: 06 Aug 2026
End Date: 04 Nov 2026
No. Of Openings: 1
External Title: Relationship Manager
Employment Type: Permanent
Employment Category: Field
Closing Date: 04 Nov 2026

Organisational Details

- Entity: Equitas Small Finance Bank
- Business Unit: Liabilities
- Division/Function (SBU): Branch Banking
- Department: Express
- Sub-Department: Express
- Generic Role: Relationship Manager
- Division: Branch Banking
- Zone: South 1
- State: Tamil Nadu
- Region: Chennai
- Area: Chennai
- Cluster: Chennai
- PT Location: Chennai

Skills

- Highest Education: No data available
- Working Language: No data available

Role Description:
This is a full-time on-site role located in Chennai for a new project role BDO (Equitas Express - Banker on wheels). The biker service will be provided primarily for 4 segments: Senior Citizen/High residential flat association/Salaried professionals/Women within Chennai. The person will be responsible for driving business, leveraging digital mode for account opening and servicing from this channel, and ensuring quality and responsiveness. Omni-channel leads will also be given to the BDO for conversion.

Purpose of the role:
To acquire New To Bank liability relationships (Saving Accounts / Deposits) and strengthen existing relationships through the highest levels of service quality.

Bank Staff (Biker) key responsibilities:





- Identify potential catchment areas of potential retail liabilities customers for Equitas Bank.
- Build a database of customer leads through references, opening stalls in areas with higher footfalls (e.g., apartment complexes, shopping areas), door-to-door visits, distribution of pamphlets, etc.
- Schedule meetings with potential liabilities customers to understand their requirements; present them with suitable products, explaining features/benefits.
- Communicate clearly to customers on requirements for various types of products & services (e.g., charges for maintaining a locker, minimum balance to be maintained, documents required to be submitted).
- Ensure that all customer documents are verified with originals and handled with care and confidentiality.
- Complete all account opening related processes accurately to enhance customer experience and build long-term relationships with the bank.
- Maintain continuous communication with customers on the status of their account opening process.
- Frequently communicate with newly signed up customers, assist them with additional products and services based on their requirements.
- Build a reference network from newly signed up customers for potential leads.
- Regularly update Daily Sales Reports and discuss plans, action items, and progress with the supervisor.

Qualifications and Expectations

- Any Bachelor's degree or equivalent (Master's preferred).
- 1+ years of experience in branch banking product sales.
- Must have good knowledge of the local and surrounding markets.
- Positive communication and negotiation skills.
- Must be hands-on with digital channels.
- Must have own bike and mobile phone.
- Valid driving license.

📌 Skill (Chennai)
🏢 Equitas Micro Finance India
📍 Chennai