NB : "We are recruiting for a scheduled commercial bank"Experience: - 3 - 12 yearsEducational QualificationGraduate in any discipline from a recognized university.Diploma or certification in Front Office Management, Office Administration, Hospitality, or Customer Relationship Management will be an added advantage.Experience2–5 years of experience as a Front Office Executive, Receptionist, Customer Service Executive, or Administrative Assistant.Experience in a bank, financial institution, corporate office, or hospitality sector is preferred.Communication SkillsExcellent verbal and written communication in English.Able to converse in Malayalam, Tamil and Hindi.Ability to interact confidently with senior executives, customers, regulators, and visitors.Computer ProficiencyWorking knowledge of:Microsoft Office (Word, Excel, PowerPoint, Outlook)Email etiquetteVisitor management systemsBasic office automation softwareProfessional CompetenciesPleasant personality with a professional appearance and demeanor.Strong customer service orientation.Excellent interpersonal and telephone etiquette.Ability to multitask and prioritize work.Good organizational and time management skills.High level of confidentiality and integrity.Attention to detail and accuracy.Key ResponsibilitiesWelcome and assist visitors, customers, vendors, and dignitaries.Manage the reception desk and visitor registration.Handle incoming calls and route them appropriately.Coordinate meeting room bookings and appointments.Receive and dispatch courier, mail, and official correspondence.Provide administrative support to various departments.Maintain reception area standards and ensure a positive first impression of the Bank.Coordinate with Security, Administration, and HR for visitor management and employee support.Personal AttributesPositive attitude and service mindset.Calm under pressure.Courteous and empathetic.Team player with solid coordination skills.Ability to handle sensitive situations with discretion.AgePreferably below 35 years (relaxation may be considered for exceptionally suitable candidates).Preferred CompetenciesExposure to banking or NBFC operations.Knowledge of corporate etiquette and protocol.Event and meeting coordination skills.Basic understanding of banking products and services.Experience in handling senior management offices.

📌 Front Office Receptionist (Malappuram)
🏢 Grampro Business Services
📍 Malappuram