Company Description AU SMALL FINANCE BANK was founded over three decades ago by first-generation entrepreneur and Chartered Accountant, Mr. Sanjay Agarwal, together with a skilled and dedicated team. The bank has grown rapidly with a strong focus on customer-centric solutions and financial inclusion. It is currently on a journey to transition from a small finance bank to a universal bank, expanding its range of products and services. As the organization grows, it remains committed to long-term thinking and aligning its business goals with the interests of the broader community. AU SMALL FINANCE BANK offers opportunities for professional growth in a dynamic and purpose-driven workplace.

Role Description The Regional Tele Sales Officer is a full-time, on-site role based in Sanganer. This position is responsible for driving sales through outbound and inbound telecalling, promoting bank products and services, and converting leads into successful accounts or loans. Daily activities include contacting prospective and existing customers, explaining product features and benefits, addressing queries, and recording interactions in the bank's systems. The role involves meeting assigned sales targets, following script and compliance guidelines, coordinating with branch and regional teams for smooth customer onboarding,



and maintaining high levels of customer service and professionalism on calls. The officer will also provide feedback on customer needs and market trends to support continuous improvement in sales strategies.

Qualifications

- Proven tele sales or call center experience, preferably in banking, financial services, or consumer sales.
- Strong communication and interpersonal skills, with the ability to explain products clearly and handle objections effectively.
- Basic knowledge of banking products (accounts, loans, cards, deposits) and an understanding of sales and customer service principles.
- Comfort with using telecalling tools, CRM or lead management systems, and maintaining accurate call records.
- Goal-oriented mindset with the ability to work under defined targets and adhere to compliance and process guidelines.
- Minimum educational qualification: graduate degree in any discipline; additional sales or banking certifications are an advantage.
- Ability to work on-site in Sanganer, collaborate with regional teams, and adapt to a fast-paced, performance-driven environment.
- Fluency in English and local/regional languages, as required, to effectively engage with diverse customer segments.

📌 Regional Tele Sales Officer (India)
🏢 AU Small Finance Bank
📍 India