Role: Solutions Consultant

Location: Pune (On Site)

Time: Night Shift

CTC: 7 to 8LPA Fixed + uncapped incentives

Immediate joiners only

1 to 3 Years in exp (Masters or Graduation from Abroad is preferred) OR (Tier 1-2 college in India or Hospitality)

Target Backgrounds -

Hospitality (5-Star Hotels): Experience in Sales, Guest Relations, High-End Concierge, or Front Office Management.

Luxury Retail & Sales: Experience selling ultra-premium/luxury brands (e.g., Gucci, Prada, Louis Vuitton, High-End Automotive, Fine Jewelry, Real Estate).

International / Study Abroad Returnees: Candidates with international exposure (degree or work experience overseas) and global communication nuance.

Role Overview

You're the bridge between a patient's confusion and clarity. Someone lands on CureMeAbroad with a question'Can I get quality orthopedic surgery abroad for half the cost'and you're the person who transforms that into a real plan. As a Solutions Consultant, you're the first trusted voice in the patient journey. You qualify leads, understand their medical needs, research the right hospitals and surgeons across our 350+ partner network, and line up treatment consultations (TCs) with the best fit. You're not just gathering information, you're building confidence and trust. Your core mission: Move qualified leads from exploring to ready for conversation with a doctor.

What You'll Actually Do (Day-to-Day)

Lead Qualification & Intake

● Jump into WhatsApp/chat and understand what patients actually need (their medical history, budget, timeline, fears, priorities)

● Use our AI tools and clinical database to assess case viability

● Identify red flags early (cases we shouldn't pursue) and handle with care and clarity

● Navigate objections and build rapport especially with US and international clients who may be skeptical about offshore care.





Research & Treatment Planning

● Dig into our hospital + surgeon database to match patients with the right providers

● Review credentials, outcomes, specializations, pricing models

● Build personalized treatment + cost scenarios so patients understand options

● Present luxury-level service mentality in every interaction (these clients expect excellence)

TC Coordination

● Line up doctor consultations with partner hospitals

● Prepare patients for conversations (what to expect, what to ask, what docs need to know)

● Manage timezones, language preferences, documentation flows

● Handoff to Account Success Lead with everything organized and relationship warm

Patient Communication

● Own the entire pre-sales conversation across channels (chat, WhatsApp, email, calls)

● Explain complex medical + logistical info in a way that feels approachable, not intimidating

● Address objections, manage expectations, build trust

● Make small talk feel natural these conversations aren't transactional, they're relationship-building

● Keep detailed notes so handoff is seamless

Analytics & Optimization

● Track your qualification rates, TC conversion, average time-to-TC

● Spot patterns (which hospitals convert best, which procedures have questions)

● Help the team refine processes based on what you're learning

What We're Looking For Required:

● 2+ years in customer-facing roles with US or international clients (sales, customer success,



patient advocacy, support something where you own the relationship)

● Experience with luxury or premium service environments (high-net-worth clients, exclusive services, concierge roles)this is how we position ourselves

● Ability to understand medical/clinical info quickly (you don't need an MD, but you need to learn fast)

● Natural conversationalist you can make small talk feel genuine, build rapport over chat/call, make people feel heard

● Obsessive about detail and follow-up (patients lives depend on this)

● Comfortable with ambiguity you'll often be finding answers to questions you've never seen before

● Ability to communicate complex ideas simply (your mom should understand your explanations)

● Comfortable with data and tracking your own metrics

● Timezone flexibility (we serve US, UK, Australia, Germany primarily)

Nice to Have:

● Medical tourism, healthcare, or international patient experience

● Exposure to healthcare systems or medical procedures

● Fluency in languages beyond English (German, Spanish, Turkish especially helpful)

● Founder mentality you don't wait to be told what to do, you find what needs doing

● Experience explaining medical/financial concepts to skeptical audiences

Why Join CureMeAbroad

➔ CureMeAbroad is a global medical tourism tech based discovery platform facilitating patients from high-cost markets like the US, UK, Germany, and Australia find, compare, and connect with verified hospitals and surgeons across India, Turkey, Thailand, Mexico, and Spain.

➔ Be part of a rapid-scaling global medical tourism brand

➔ High-ownership role with real learning and growth opportunities

➔ Work directly with the founding team on live deals, real markets, and actual growth targets

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