Job Title: Service Engineer - (Intellipark)

Department: Service (After Sales Support)

Job Code: SRV-G1-SE

Location: Pune & Mumbai Region (with site visits as required)

Role Type: Full-Time

Company Overview

Shyam Global Technoventures is a leading engineering solutions provider delivering innovative smart parking and automation solutions to commercial, residential, and infrastructure sectors across Maharashtra & Goa.

We specialize in advanced parking systems designed to optimize space utilization, improve efficiency, and enhance urban mobility. As we expand our presence in the smart infrastructure space, we are looking for a skilled Assistant Manager – Service to strengthen our after-sales and service operations across Pune and Mumbai regions.

Role Overview

The Service Engineer will be responsible for managing installation support, maintenance activities, and after-sales service operations for smart parking systems. The role involves close coordination with clients, service engineers, and internal teams to ensure timely issue resolution and high customer satisfaction.

Key Responsibilities

· Install, commission, and test smart parking systems at customer sites.

· Perform preventive and breakdown maintenance activities.

· Diagnose and troubleshoot mechanical, electrical, and automation-related issues.

· Attend customer complaints and resolve service issues within defined timelines.

· Coordinate with internal technical teams for escalations and technical support.

· Maintain service reports, maintenance logs, and visit documentation.





· Ensure proper functioning of installed equipment after servicing.

· Support AMC (Annual Maintenance Contract) activities and scheduled inspections.

· Follow company safety standards and service protocols during site work.

· Build and maintain positive relationships with customers and facility teams.

· Report recurring issues and suggest corrective actions for service improvement.

Requirements

· Diploma / B.E. / B.Tech in Mechanical, Electrical, Electronics, or related Engineering.

· 1–3 years of experience in service, maintenance, or installation of automation systems, elevators/lifts, parking systems, or similar industries.

· Freshers with strong technical knowledge may also be considered.

· Basic knowledge of mechanical and electrical systems.

· Good troubleshooting and fault-finding skills.

· Basic knowledge of MS Office and service reporting.

· Willingness to travel extensively for site visits.

Professional Skills

· Strong client handling and communication skills

· Problem-solving and troubleshooting mindset

· Time management and multitasking skills

· Service-oriented and proactive approach

What We Offer

· Opportunity to work in the growing smart parking and automation industry

· Exposure to large-scale commercial and infrastructure projects

· Career growth into service leadership roles

· Agile and performance-driven work environment

Know More About Us

Visit our website: https://shyamtechno.com/

www.intellipark.in

📌 Service Engineer (Mumbai)
🏢 Shyam Global Technoventures
📍 Mumbai