Regional Operations Manager– Multi-Unit Retail&Services; Operations Hyderabad (Pan-India Travel)· Ode by Ridhira (Ridhira Group) About Ode by Ridhira Ode is one of India's fastest-growing premium consumer-services brands and the wellness arm of the Ridhira Group — 40+ outlets across airports, luxury hotels, premium malls and high-street flagships, with a large and growing membership base. We run our centres like *high-performance retail businesses*: tight unit economics, strong SOPs, and a relentless focus on guest experience.Role Overview A hands-on, field-intensive leadership role owning *day-to-day operations, P&L;, service quality and team performance across a cluster of outlets. This is a floor-first role for someone who has scaled and run multi-location consumer-services or retail businesses— spa/salon/clinic experience is welcome but **not required*. Key Responsibilities - Own complete P&L; for assigned outlets— revenue, cost control, [EBITDA]margin, - Drive revenue via *membership/subscription sales, renewals, upsell, cross-sell* and footfall-to-conversion - Improve core retail metrics — *staff productivity, utilisation/occupancy, retention, * - Enforce *SOPs, service protocols, hygiene, guest safety, quality benchmarks*- Track *[NPS]()* and mystery audits; own the guest experience - Recruit, train, mentor and manage floor + front-office teams; control *attrition* - Run operations across formats— *airport, hotel, mall, high-street* - Manage *inventory, retail products, procurement, shrinkage* - Ensure *statutory, lease,



[Shops&Establishments;](), GST and operational compliance* - Support *new-outlet launches, pre-opening, fit-outs, ramp-up* *Preferred Candidate Profile* - *9–15 years* in *multi-unit / cluster / area operations* in any professionally-run consumer-services or retail format - Backgrounds welcome: *salon, spa, skin/aesthetic clinics, optical, diagnostics, QSR/café, fitness, fashion&beauty; retail, hospitality, banking-retail branch ops* - Proven ownership of *4+ outlets* with full P&L; - Solid on *membership / subscription revenue models* - Comfortable travelling *60%+* - Data-fluent: *POS, CRM, dashboards, roster tools* (Zoho, or similar) *Preferred Experience* - Airport / hotel / mall / high-street retail operations - Teams of *400+* - Pre-opening&new-unit; launches *Target backgrounds (illustrative):* Kaya· Kaya Skin Clinic · VLCC · Enrich Salons · Lakmé Salon · Naturals · Jean-Claude Biguine · Four Fountains · Tattva · O2/Ode · Oliva · ClearSkin · Lenskin/*Lenskart* · Titan Eye+ · *Starbucks India · Domino's · Third Wave · Cult.fit* · Shoppers Stop · Nykaa retail · and similar multi-location consumer businesses.Apply via LinkedIn Easy Apply· · +91 73866 88223 *#RegionalOperations #AreaManager #ClusterManager #RetailOperations #StoreOperations #MultiUnitOperations #PandL #UnitEconomics #ServiceOperations #MembershipSales #Zenoti #PreOpening #ConsumerRetail #WellnessJobs #HospitalityJobs #HyderabadJobs #HiringNow #RidhiraGroup #OdeSpa*

📌 Regional Operations Manager, State Bank Of Hyderabad (India)
🏢 Important Business
📍 India