Job Title: ERP Manager

Locations: Ahmedabad / Delhi NCR / Indore (Remote/Hybrid)

Experience: 5–7 Years

Department: Customer Success / ERP Consulting

Industry Preference:

- Manufacturing Industry (Mandatory)
- Process Industry (Preferred)
- Pharma Industry candidates highly preferred

Position Overview:

We are seeking a seasoned ERP Manager to lead ERP implementation, client engagement, and functional consulting across diverse industries. The ideal candidate will have strong expertise in ERP modules, proven experience in managing client-facing projects, and the ability to mentor teams while ensuring successful ERP adoption.

Key Responsibilities:

- ERP Implementation & Deployment
- Lead end-to-end ERP implementation projects across Finance, Production, Stores, Sales, and Inventory Control modules.
- Configure, deploy, and manage ERP systems and backend databases.
- Conduct requirement gathering, solution design, and functional consulting.
- Client Engagement & Relationship Management
- Act as the primary liaison with enterprise clients, ensuring seamless communication and issue resolution.
- Deliver product demonstrations, presentations, and training sessions.




- Build and nurture strong client relationships to drive satisfaction and retention.
- Team & Stakeholder Management
- Manage and mentor ERP implementation teams.
- Collaborate with ERP core teams, technical consultants, and stakeholders.
- Ensure timely delivery of ERP projects aligned with business goals.
- Support & Training
- Provide ERP support by resolving client queries via phone, email, remote, or onsite.
- Maintain flowcharts, SOPs, and prepare user manuals.
- Conduct end-user training sessions and workshops.
- Travel
- Extensive travel to client sites for implementation, training, and relationship-building activities.

Desired Candidate Profile:

- Graduate/Postgraduate with solid ERP functional expertise.
- Minimum 5 years of ERP implementation and consulting experience in Manufacturing/Process/Pharma industries.
- Strong knowledge of ERP modules and business processes.
- Hands-on experience with PLSQL and ERP backend systems.
- Excellent communication, presentation, and stakeholder management skills.
- Proven ability to independently manage ERP projects and client engagements.
- Prior experience in team management and mentoring.

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