Designation: OTC Analyst (Billing)

Location: Kharadi, Pune

Qualification: ACCA/ Bachelors/ Masters Preferred

Experience: 2 to 4 Years

Employment Type: Contract (6 Months)

Shift timing: 12.30 PM to 9.30 PM

Job Summary

We are seeking a detail-oriented contractor to support our Global Credit & Collections team, primarily focused on Billing and Cash Application activities within the Order-to-Cash (O2C) cycle. The role involves ensuring accurate invoice generation, timely cash application, and resolution of billing discrepancies through cross-functional collaboration.

Key Responsibilities

Billing & Invoicing

- Generate accurate and timely customer invoices in accordance with contractual terms
- Ensure proper validation of pricing, tax, and billing data
- Identify and resolve billing discrepancies in coordination with internal stakeholders

Cash Application

- Apply incoming payments to customer accounts accurately and within defined timelines
- Investigate and resolve unapplied or misapplied cash
- Reconcile customer accounts and maintain clean AR ledgers

Order-to-Cash (O2C) Support





- Support end-to-end O2C cycle activities, ensuring compliance with policies and procedures
- Collaborate with Credit, Collections, and Customer Service teams for issue resolution
- Assist in improving billing accuracy and reducing cycle time

Stakeholder Coordination

- Work closely with Site teams, Customer Service Representatives (CSR), IT, and other cross-functional teams
- Escalate and track system or process issues impacting billing and cash application

Required Skills & Qualifications

- Strong understanding of Order-to-Cash (O2C) processes
- Hands-on experience in Billing and Cash Application
- Working knowledge of ERP systems such as:
- SAP (including S/4HANA)
- Oracle

- Good analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Strong communication and collaboration skills

Preferred Qualifications

- Experience in a shared services/global workplace
- Exposure to revenue cycle management processes
- Ability to work with large datasets and reconciliation activities

📌 OTC Analyst (Billing) (Pune)
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