We are seeking dedicated and enthusiastic individuals for the role of Customer Care Service in the food industry. This position is ideal for freshers/entry-level candidates who are passionate about delivering exceptional customer service and have a keen interest in the culinary field.
Responsibilities
- Handle customer inquiries and complaints regarding food products and services.
- Provide accurate information about menu items and food offerings.
- Assist customers with orders and ensure a positive dining experience.
- Resolve customer issues in a timely manner and escalate when necessary.
- Maintain knowledge of food safety standards and hygiene protocols.
- Collaborate with kitchen and service staff to ensure customer satisfaction.
Skills and Qualifications
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Basic knowledge of food safety and hygiene regulations.
- Ability to work in a rapid-paced environment and handle multiple tasks.
- Strong interpersonal skills and a friendly demeanor.
- HS and above qualified can apply.