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Key Result Areas
Position : ABM - Retail

S.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure

1X bucket resolution on bounce basis30Collection Efficiency in X Bucket (Target Vs Achievement)Annexure 1

2Ensure Collection Efficiency in 1-90 Resolution15`Annexure 2

3Ensure Collection Efficiency in 1-90 Normalization10Collection Efficiency in 1-90 Normalization (Target Vs Achievement)Annexure 3

4Ensure Collection Efficiency in 90-180 Normalization roll back15Collection Efficiency in 90-180 Normalization (Target Vs Achievement)Annexure 4

5Collection charges as per the given target from bounce customers20Collection charges as per the given targetAnnexure 5

6Self Development5Average Mandays of Training for SelfAnnexure 6

7Process Orientaition5Risk Audit ReportAnnexure 7

Note : If 90-180 cases not allocated, the weightages will be added to X bucket resolution.
If 1-90 cases not allocated, the weightages will be added to to x bucket resolution.

X bucket resolution on bounce basis
Scoring method5
(Outstanding)4
(Excellent)3
(Very Positive)2
(Good)1
(Adequate)
Collection Efficiency in X Bucket (Target Vs Achievement)>98.5%(98 - 98.5)%(97.5-98)%(97-96)%< 96%

📌 Branch Receivable Officer (India)
🏢 equitas small finance bank
📍 India