- Oversee day-to-day branch operations and administrative activities.
- Ensure smooth processing of customer transactions and operational requests.
- Monitor branch productivity and implement process improvements.
- Maintain branch records, documents, and operational reports.
Customer Service
- Ensure high levels of customer satisfaction and service quality.
- Resolve customer complaints and operational issues promptly.
- Support customer onboarding and account maintenance activities.
- Build robust relationships with customers and stakeholders.
📌 Branch Operations Officer (Kothrud)
🏢 equitas small finance bank
📍 Kothrud
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