Required Experience: 0–2 Years (Freshers Can Apply)
English Communication: Excellent Communication Skills Required
Pay: ₹20,000.00 - ₹25,000.00 per month
About Us:
Engaged in the production of high-end porcelain slabs and tiles, Porceko® delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create strong and lasting relationships with our clients.
Key Responsibilities :
- Respond to customer inquiries via phone, email, chat, or other communication channels.
- Resolve customer concerns in a professional and timely manner.
- Provide accurate information about products and services.
- Maintain records of customer interactions and follow-up activities.
- Coordinate with internal departments to ensure prompt issue resolution.
- Build strong relationships with customers by delivering quality service.
- Ensure customer satisfaction while adhering to company policies and service standards.
Qualifications:
- Bachelor's degree in any discipline (preferred).
- Freshers and candidates with up to 2 years of experience are welcome to apply.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Strong problem-solving and organizational skills.
- Ability to work effectively in a team environment.
What We Offer :
- Competitive salary
- Career growth opportunities
- Supportive and collaborative work environment
Perks:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
📌 Customer Care Executive (India)
🏢 Porceko®
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.