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Senior Administrator - JBoss Application Server, Apache Tomcat
India
Job Description
Senior Administrator - JBoss Application Server, Apache Tomcat
Chennai, Tamil Nadu
Job Summary
Experience: Typically 4+ years of experience in application / production support
Job Description : The L2 Application Support Engineer is responsible for managing application incidents, performing root cause analysis, ensuring system stability, and maintaining application availability in line with SLAs.
- Adhering to SLAs
- ITIL Processes awareness (Incidents / Change / Service requests )
- Reporting to the Track Lead / Team Lead
- Helping team members in case of Issues/Technical Problems
- Perform detailed troubleshooting and resolution of application issues
- Manage high-priority incidents and ensure timely resolution
- Validate solutions with users and ensure proper ticket closure
- Understanding of Multi-geo support environment
Monitoring and Operations
- Monitor application health, alerts, and production environment
- Knowledge on multiple monitoring tools
- Perform routine health checks on application servers and services
- Ensure availability and performance as per SLA commitments
Troubleshooting and RCA
- Analyze logs, errors, and system behavior
- Perform RCA for recurring incidents and implement preventive fixes
- Work on performance tuning and stability improvements
Key Responsibilities
Change and Release Support
- Support deployments, releases, and configuration changes
- Participate in patching, upgrades, and migration activities
- Follow ITIL processes for change management
Coordination and communication
- Coordinate with other teams, developers, vendors, and infrastructure teams
- Provide regular updates to stakeholders on incidents and issues
- Work across multi-geo environments and different technology teams
Documentation & Knowledge Management
- Prepare and maintain runbooks, SOPs, and known error databases
- Document incidents, fixes, and troubleshooting procedures
Skill Requirements
Technical Requirement
- Maintain and support Webservers and Appservers ( Apache, Tomcat, Jboss, Weblogic)
- Linux/Unix and Windows environments
- Application deployments
- Log analysis and debugging
- monitoring and healthcheck
- Database Configuration with Appserver
- SSL configuration
- Patch updates
- Knowledge on performance tuning
- Experience in config changes in Apache, Tomcat, Jboss, Weblogic servers
- Familiarity with ticketing tools (ServiceNow, JIRA)
Other Requirements
Required Skills : Hands on Experience in managing Application/Web Servers like JBoss, Apache Tomcat, IIS, Wildfly on Windows, Linux and Unix Platforms.
- Strong knowledge in Manage domains, clusters, node manager, and deployments
- Should be familiar with debugging of application data issues and server health check/monitoring.
- Maintain Knowledge base and provide first level resolution.
- Strong knowledge and experience in Linux/Unix and Windows platform
- Should be familiar with DB configuration with App servers
- Experience in performance tuning.
- Basic knowledge in LoadBalancer, Firewall and Networking
- Handson experience in SSL certificate installation management
- Experience in Supporting P1/P2 high priority incidents.
- Should have understanding about monitoring, maintainability, and support with exposure to tools such as AppDynamics, Dynatrace etc.
- Experience in documenting, recording, and updating incidents in ITSM tools along with creation of Runbooks and SOPs for Application's involved.
- Should be cognizant of incident management, problem management, change management and release management.
- Understanding and experience on deployments and release management process
- Basic understanding of Networks with skills around Telnet , Netstat and DNS
Soft Skills : Excellent communication and conversation skills (Verbal and Written)
- Excellent customer handling skills
- Good documentation skills
- Robust analytical skills and problem-solving capabilities
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Copyright © 2026 HCL Technologies Limited
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📌 Senior Administrator - JBoss Application Server, Apache Tomcat (India)
🏢 HCLTech
📍 India