We are seeking a Talent Acquisition (TA) Manager to join our Global Capability Center (GCC) in Mumbai. This role is responsible for overseeing day-to-day recruiting operations, ensuring consistent execution of hiring processes, data accuracy, and a high-quality hiring manager & candidate experience. The TA Manager will coach and support a team of TA Recruiters, manage workloads and priorities, and act as the first point of escalation for recruiting issues. In addition, the role may carry a requisition load and remain hands-on in sourcing, screening, interviewing coordination, and offer support.

Essential Duties

- Lead and oversee day-to-day recruiting operations for the Global Capability Center (GCC), partnering with the GCC HR Lead and Talent Acquisition (TA) Center of Excellence at U.S. headquarters to support hiring initiatives
- Coach and support Talent Acquisition Recruiters on recruiting processes, sourcing techniques, candidate engagement, and stakeholder communication to ensure a positive hiring manager and candidate experience
- Monitor recruiter workloads and open requisitions, ensuring hiring timelines and service levels are met through tracking and delivery of key recruiting KPIs
- Manage and oversee the full-cycle recruitment process, ensuring consistent execution of recruitment best practices from position intake through offer and onboarding
- Develop and execute sourcing strategies to build and maintain solid pipelines of qualified candidates for critical and high-volume roles
- Oversee contingent workforce hiring and onboarding, ensuring adherence to internal processes, vendor guidelines, and compliance standards
- Ensure data accuracy and system integrity within the Applicant Tracking System (Workday), including candidate dispositions, documentation,



and reporting accuracy

Competencies

- Demonstrates a strong understanding of end-to-end recruitment processes and best practices to ensure consistent and timely execution of hiring activities
- Conducts structured interviews and candidate assessments to accurately evaluate qualifications, experience, and job fit
- Communicates clearly and professionally with candidates, hiring managers, and internal partners, adapting messaging as needed
- Builds positive working relationships with candidates and stakeholders while maintaining a professional and service-oriented approach
- Manages multiple requisitions simultaneously, prioritizing tasks to meet deadlines and maintain hiring timelines
- Utilizes Applicant Tracking Systems effectively, including Workday, Greenhouse, iCIMS, Taleo, or similar platforms, to maintain accurate documentation and data integrity
- Ensures recruiting activities comply with company policies and applicable employment laws while maintaining accurate and complete records
- Applies sound judgment to resolve day-to-day recruiting issues and ensure consistent process adherence
- Provides coaching and support to recruiters to ensure consistent execution of recruiting processes and a positive candidate experience
- Demonstrates accountability through ownership of recruiting activities, follow-through on commitments, and attention to detail in all hiring transactions

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

📌 Manager, Talent Acquisition (Mumbai)
🏢 GIA Services
📍 Mumbai