Skillset : Windows 11
Experience Required - 2- 4 Years
Location: Kolkata

Role Description

The role is responsible for the design, build, hardening, and maintenance of golden images for Windows 10/11 endpoints and Azure Virtual Desktop (AVD) session hosts. Key responsibilities include curating baseline applications, policies, and performance optimizations, along with managing the complete image lifecycle, including versioning, testing, pilot rollouts, rollback strategies, and end-of-life activities.

Windows Provisioning & Operating System Deployment (OSD)
Create and maintain MECM/SCCM task sequences, WIM images, driver catalogs, BIOS/UEFI configurations, BitLocker pre-provisioning, and WinRE/OOBE customizations.
Manage Windows Autopilot zero-touch provisioning (including pre-provisioning/White Glove deployments) and Intune configuration profiles as contemporary image-less management solutions.
macOS Baseline Management (Modern Management)
Define and implement macOS configuration baselines through MDM platforms such as Jamf, Intune, or Kandji.
Configure PPPC/TCC policies, system extensions, FileVault escrow, and application deployment baselines without relying on traditional imaging approaches.
AVD Image Engineering
Build, optimize, and maintain AVD images, including FSLogix profile management, RDP policy configurations, and GPU optimization where applicable.
Manage Azure Image Builder and Packer pipelines, as well as MSIX App Attach deployments.
EPOS/Thin Client Template Management
Maintain EPOS and thin-client operating system templates.




Implement kiosk and lockdown configurations, and manage vendor update mechanisms to minimize service disruptions and downtime.
Security & Compliance
Apply CIS security baselines and integrate Microsoft Defender for Endpoint.
Manage certificate deployment profiles using PKI/SCEP and ensure Conditional Access prerequisites are met.
Ensure compliance with security standards and maintain audit readiness.
Automation & CI/CD
Automate image builds, validation processes, and release gates using PowerShell, Packer, Azure DevOps, GitHub Actions, and Microsoft Graph API.
Maintain infrastructure and configuration as code through reusable scripts and automated workflows.
Quality Assurance, Monitoring & Reporting
Establish image acceptance testing criteria, including performance benchmarks, login time validation, and application compatibility testing.
Develop telemetry and reporting dashboards using Log Analytics, KQL, and Power BI.
Define MTTR targets and maintain documented rollback procedures.
Governance & Collaboration
Adhere to ITIL-based change and release management processes.
Collaborate with Security, Network, EUC Operations, and Application Owners.
Provide L3 support and perform root cause analysis (RCA) for image-related issues and incidents.

Desirable Skills
Experience with enterprise endpoint management, image engineering, and cloud-based device provisioning.
Knowledge of Azure Virtual Desktop optimization and automation frameworks.
Familiarity with modern endpoint security and compliance standards.

📌 Windows 10 (Kolkata)
🏢 Diverse Lynx
📍 Kolkata