- Graduate in any discipline from a recognized university.
- Basic knowledge of computers and MS Office (Word, Excel, PowerPoint).
- Positive communication and interpersonal skills.
- Ability to work with patients and hospital staff in a professional manner.
Roles & Responsibilities
- Assist beneficiaries in availing healthcare services under the Ayushman Bharat Scheme.
- Verify patient eligibility and required documents.
- Support patient registration and admission processes.
- Coordinate with hospital departments for smooth patient services.
- Maintain records and update beneficiary details in the designated portal/system.
- Provide information and guidance regarding scheme benefits and procedures.
- Ensure timely submission of reports and documentation.
- Address beneficiary queries and escalate issues when required.
- Follow all organizational policies, guidelines, and compliance requirements.
Skills Required
- Basic computer proficiency.
- Data entry and record management skills.
- Good verbal and written communication.
- Customer service orientation.
- Attention to detail and accuracy.
Experience
- Freshers may apply.
- Experience in healthcare, administration, or customer service will be an added advantage.