Job Description:

Key Responsibilities

- Maintain and manage the complete outstanding debtors ledger in coordination with the Head Accountant
- Make daily outbound collection calls to clients with due or overdue invoices — minimum 20 to 30 calls per day
- Track payment commitments received over phone — update commitment register and follow up on promised payment dates
- Send WhatsApp reminders, SMS, and email follow-ups for invoices approaching due date (3-day and 1-day reminders)
- Prepare a daily collection call report and share with the Head Accountant and owner
- Escalate accounts overdue beyond specified days to the owner for direct intervention or legal notice
- Coordinate with production/dispatch team to resolve billing disputes — invoice discrepancies, quantity mismatches-MOST SIGNIFICANT.
- Assist in generating and sending invoices and payment receipts as required




- Maintain a running tracker of: total outstanding, collected in month, overdue ageing (30/60/90/90+ days)
- Build and maintain polite but firm relationships with client accounts and finance teams

Required Skills & Attributes

• Fluent in Gujarati — mandatory

• Tally (basic — to read ledgers)

• Fluent in Hindi

• Patience under pressure

• Confident telephone communication

• Understanding of invoice/payment cycle

• Assertive — not aggressive

• Organised — able to manage 80+ accounts

• WhatsApp & email follow-up

• Trustworthy & discreet

• Basic MS Excel / Google Sheets

• Punctual and consistent

📌 Payment Collection Executive (Ankleshwar)
🏢 Kaapro Management Solutions
📍 Ankleshwar