Job Description:

Job Description:
We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in flight bookings, reissues, refunds, and fare rules. The role requires robust knowledge of GDS systems and airline procedures, supporting both B2B and B2C ticketing operations.

Key Responsibilities:

- Handle group booking requests from B2B partners (travel agents, corporates,etc.)
- Provide best fare quotes, negotiate group rates with airlines
- Issue tickets, handle reissuance, cancellations, and refunds
- Coordinate with airline representatives for seat blocks, PNRs, and confirmations
- Manage end-to-end group travel itineraries, including pre- and post-sales support
- Maintain relationships with airline partners and B2B clients
- Keep updated with airline policies,



group fare trends, and industry regulations
- Generate and share reports on group booking performance and pipeline

Required Skills & Qualifications:

- 2–3 years of experience in travel consulting with focus on group bookings (B2B)
- 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre
- Excellent communication and negotiation skills
- Ability to handle multiple group requests and tight deadlines
- Strong attention to detail and customer service orientation

Benfits:-

- 6 days Working, Alternative Saturday off
- Shift:- 10:00 PM- 7:00PM

📌 Travel Consultant - Ticketing (Mumbai)
🏢 Mancraft Consulting
📍 Mumbai