09 Aug
|
Mspire Ventures
|
Bhopal
09 Aug
Mspire Ventures
Bhopal
Job Description: 3) Branch Collection Manager: All Buckets Experience Required: 4-6 Years CTC Budget- upto 6 Lakhs
Key Responsibilities:
- Portfolio Management:
- Handle the collections portfolio for Used Commercial Vehicle loans.
- Track EMI defaults, bucket-wise performance (30+, 60+, 90+), and NPA trends.
- Field Collection Operations:
- Plan and execute field visits for delinquent customers.
- Personally handle high-ticket and critical overdue cases.
- Monitor and support field collection executives / agency partners.
- Agency Management:
- Appoint, manage, and review collection agencies/vendors.
- Ensure timely sharing of cases, tracking agency performance and adherence to compliance.
- Customer Interaction:
- Negotiate and resolve customer issues leading to non-payment.
- Follow up for repayments, settlements, or vehicle repossession, if required.
- MIS & Reporting:
- Prepare daily/weekly/monthly collection reports.
- Share updates with senior management on collection status and field performance.
- Compliance & Audit:
- Ensure compliance with RBI and company norms in all recovery activities.
- Handle legal proceedings, if required, in coordination with the legal team.
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