Key Responsibilities # Drive business growth for the Assessments portfolio by identifying and developing opportunities across enterprise, academia, and government sectors. # Generate new business through client acquisition and account management for hiring assessments, certification exams, employability testing, skill benchmarking, and university examination solutions. # Build and maintain strong relationships with CHROs, Talent Acquisition Heads, University Leadership, Government Departments, Skill Missions, and Sector Skill Councils to expand business opportunities. # Collaborate with clients and internal stakeholders to design customized, competency-based assessment solutions aligned with industry and organizational requirements. # Coordinate the end-to-end assessment lifecycle, including solutioning, implementation, project planning, stakeholder management, execution, and customer support. # Ensure seamless execution of large-scale online and offline assessments by working closely with operations, technology, and delivery teams while maintaining quality, compliance, examination integrity, data security, and SLA adherence. # Work with Product, Technology, Content, and Psychometrics teams to enhance assessment offerings through AI-enabled assessments, remote proctoring, automation, analytics, and scalable digital solutions. # Monitor project delivery, identify operational risks, and ensure adherence to organizational processes, governance standards, and regulatory requirements across all assessment engagements. # Collaborate with cross-functional teams across Sales, Operations, Product, Technology, Content,
and Delivery to ensure timely execution and successful client outcomes. # Manage key customer accounts by ensuring high service quality, timely issue resolution, customer satisfaction, repeat business, and long-term relationship development. # Track market trends, competitor offerings, emerging hiring practices, and assessment technologies to identify new business opportunities and recommend enhancements to existing solutions. # Monitor business performance against defined targets, maintain sales pipeline and project reports, mentor junior team members, and contribute to achieving revenue, customer satisfaction, and operational excellence objectives. Desired Experience ~8–12 years of experience in Assessments, EdTech, Enterprise Hiring Solutions, Certification, Learning & Assessment, or Examination Management. ~ Proven experience in business development, client engagement, and account management across enterprise, academia, or government sectors. ~ Experience managing large-scale assessment projects with strong knowledge of assessment operations, compliance, quality, and stakeholder management. ~ Good understanding of digital assessment platforms, AI-enabled assessments, remote proctoring, analytics, and emerging assessment technologies. ~ Robust communication, relationship management, project management, and cross-functional collaboration skills. ~ Ability to work in fast-paced, compliance-driven environments while managing multiple stakeholders and delivering high-quality outcomes. Interested candidates who meet the above criteria are invited to share their updated resume at
[email protected] with the subject line: Application – Assessment sales Manager
📌 Sales Manager Remote (m/f/d) (Mumbai)
🏢 L&T EduTech
📍 Mumbai