Job Description:

Position: Front Desk
Experience: 1 year+ (Preferred)
Qualification: Bachelor’s Degree (Preferred)
Location: Gaurav Path Road, Pal Gam, Surat, Gujarat 394510, India
Comapny: Education Industry
Time: 9:30 to 6:30 (Mon-Sat)

Key Responsibilities:

- Communicate effectively with parents and handle queries
- Counsel parents and explain courses clearly
- Send individual WhatsApp updates for fee submissions & reminders
- Circulate timings, workshop info, and announcements via WhatsApp groups
- Ensure smooth fee collection and maintain accurate records
- Cross-sell courses by identifying a child’s interest and potential
- Handle walk-ins, enquiries, and lead follow-ups
- Coordinate with internal teams for batches and schedules

Required Skills:

- Solid English communication (verbal + written)
- Parent counselling & people-handling skills
- Confident follow-ups (no awkward energy)
- Basic Excel / Google Sheets
- Comfortable with WhatsApp Business
- Organised, presentable, and emotionally smart

📌 Urgent Opening for Front Desk Executive - Surat
🏢 Kaapro Management Solutions
📍 Surat